Refund policy

You have the right to withdraw from your purchase within 14 calendar days of receiving your order, without giving any reason.

To do so, email us at hola@lifemaxxing.shop with your order number and we'll send you the return instructions.

We'll refund the amount paid, including the original shipping, within 14 days of you telling us your decision, using the same payment method. We may hold the refund until we receive the product or proof that it has been sent back.

Return costs are paid by the customer, unless the product arrives damaged, faulty or not as ordered.

For hygiene reasons, products that come into contact with the skin (for example the ice roller) can only be returned sealed.

All products carry the 3-year legal guarantee of conformity.